Kameleoon empowers brands to build better products and digital experiences. It is the only optimization solution with Web Experimentation, Feature & Full Stack Experimentation, and AI-Driven Personalization capabilities in a single unified platform.

Designed to pull all teams together, Kameleoon supports both product and marketing-led teams to increase visitors engagement and power growth.

Kameleoon has a team of +180 people present all over the world: US, Canada, Germany, France, Italy and Eastern Europe. It works with more than 700 medium and enterprise-sized companies worldwide, making it the top SaaS platform for AI-driven experimentation and personalization. These include leaders in ecommerce and retail, media, travel, automotive, financial services and health such as Toyota, BPCE, Fnac Darty, Canada Goose… and many others!

Missions

We are hiring a Technical Writer Intern who will work with our R&D and Product teams to write high-quality developer and user documentation. Join us at an exciting time as we work to transform our documentation portals into a unified best-in-class solution for all experimenters.

Key responsibilities :

• Research and document new features and concepts.
  
• Manage content in a docs-as-code model.
  
• Master our style guide.
  
• Help team members contribute to the docs through editing and tools support.
  
• Perform content analysis to drive improvements to our information architecture. 

The internship will run up to six months, with the possibility of a full-time role at its conclusion. This is a full remote position from Canada or on-site in our Toronto office.

Profile

•  Applicants must be enrolled in a relevant program where completion of the internship will count for academic credit. 
• Currently pursuing a degree in English, Computer Science, Mathematics,        Journalism, or similar.
• Exceptional written and verbal communication skills in English.
• Experience writing highly technical documentation.
  
  Please include links or PDFs to some writing samples (don’t have to be technical!) and a brief description of your role as well as other contributors’ roles in writing the samples (if relevant).
  
  For bonus points, the following skills and experience are not strictly required, but are helpful:
• Familiarity with common software documentation tools (Git or other version-control tools, static-site generators, CCMS systems)
• Some knowledge of web technologies like Markdown, HTML, CSS, and JavaScript
• Experience with Docusaurus, Jekyll, Hugo, or similar documentation frameworks.
• Experience with statistics, A/B testing, feature flagging, and/or experimentation.
• Experience writing for developers (API reference materials, SDKs, developer guides).
• Programming skills. Particularly, web and mobile development.
• Graphic design or video editing skills.

Recruitment process

• One virtual interview with Sam, Junior Technical Writer
• One final virtual interview with the Chief Product Officer

The benefits of working at Kameleoon

• Be part of a company that is growing rapidly worldwide: starting from Europe and now developing in full speed in the US & Canada!
• Health and wellness Benefit plan
• Sick and mental health days
• Monthly allowances for phone and internet